With the Silver and Bronze Stevie® Awards, Xray reaffirms its commitment to outstanding customer support and service excellence.
Xray, a leader in software testing solutions, is proud to announce its recent awards in the 2024 Stevie® Awards. It secured a Silver Stevie® for Front-Line Customer Service Team of the Year and a Bronze Stevie® in the Customer Service Department of the Year category for Computer Software companies with up to 100 employees. These prestigious awards underscore Xray's unwavering dedication to exceptional customer service and support.
Silver Stevie® Award - Front-Line Customer Service Team of the Year - Technology Industries - Computer Software
This award highlights the outstanding performance of Xray's front-line customer service team, which has consistently demonstrated excellence in service operations and customer care. Customer support innovations, such as AI-enhanced troubleshooting tools and a more personalized approach to user interactions, played a crucial role in achieving this recognition.
Bronze Stevie® Award - Customer Service Department of the Year - Computer Software - Up to 100 Employees
Xray's receipt of the Bronze Stevie® Award for its customer service department celebrates its highly effective team's ability to deliver top-tier support. This award reflects the department's significant accomplishments in enhancing response times and customer satisfaction through strategic staffing and extensive training programs.
Our commitment to our customers is at the core of everything we do. These awards are not just accolades; they represent the trust and satisfaction our customers feel every day.
Looking ahead, Xray is dedicated to continuing its tradition of excellence in customer service. Plans for the coming year include expanding and enhancing self-service resources and continue focusing on speedy attention to our customers, ensuring that effective solutions are provided as soon as possible.
We thank our customers and the community for their continued support and trust in Xray. We remain dedicated to improving our service and solutions, ensuring that every interaction with Xray is positive and productive.
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