About the Company
The client is a leading Insurtech company specializing in dynamic embedded insurance solutions for modern lifestyles. With a B2B2C focus, they partner with global digital brands to create seamless and positive experiences for end customers when things don't go as planned.
Their award-winning, flexible protection products are 100% cloud-based and integrate seamlessly into existing platforms. They seek to change the way people think about insurance by applying automation and AI in their end-to-end solutions, from underwriting and pricing to product development and claims.
To support their operations, Sixsentix, an Xray Partner, integrated Xray to optimize testing processes and ensure smooth delivery.
The Challenge
Before integrating Xray, Sixsentix’s collaboration with their Insurtech client was hindered by several operational challenges rooted in the client’s existing tools and processes:
- Manual test evidence tracking: The client’s systems required the team to manually link test evidence to specific tasks in Jira. This process consumed excessive time, increased the potential for human error, and hindered overall efficiency;
- Lack of transparency: Several issues with reporting and understanding test results across different teams created confusion and made it difficult to maintain a consistent understanding of testing outcomes;
- Inefficient Test Cases creation: The client’s test case creation process was slowed by their reliance on non-integrated tools, leading to delays and a higher risk of errors;
- Unclear Test Coverage: The inability to easily map test cases to specific requirements resulted in a lack of clarity regarding which requirements had been tested, leaving potential gaps in coverage.
The Solution
Recognizing the need for a comprehensive tool to streamline their processes and boost productivity, the company decided to integrate Xray into their testing workflow. Previously, the client's team used Jira for task management and Excel for data tracking. While Jira provided essential functionalities, these tools lacked the advanced capabilities required for handling complex testing scenarios. Xray filled this gap, offering the features necessary to address these challenges efficiently.
Sixsentix uses an Agile methodology as part of its SWAT (Software Agile Testing) framework, focusing on rapid testing cycles. This strategy is crucial for the client’s high-risk environment, where reducing human error—particularly when handling sensitive data and adhering to strict regulatory requirements—is essential.
The decision to implement Xray was driven by the need to:
- Accelerate testing cycles;
- Automate workflows;
- Optimize testing efforts;
- Provide clear, actionable insights into testing activities and results.
Xray enhanced Jira’s functionalities by introducing workflow automation, improved test coverage visibility, and robust integrations tailored to meet the client’s testing needs.
Implementation and onboarding
The onboarding process was managed by a Sixsentix team member with official Xray certification, accelerating the learning curve for their Insurtech client and embracing the transition. Xray's user-friendly interface allowed team members to adapt quickly to the new system.
Moreover, Xray's detailed support page offered valuable help whenever necessary. The availability of educational materials through Xray Academy further aided the team's transition, ensuring that every team member could leverage the tool's full potential.
The Results
This integration streamlined the testing process by reducing the time needed to adapt existing test cases, cutting it down to a fraction of what Jira requires. Additionally, Xray shortened preparation time, enabling faster turnaround for regression and hotfix testing. Some key achievements were:
- Transparency: The testing process became more transparent, which helped the team work together better and make decisions based on data;
- Efficient evidence management: Xray improved test execution efficiency by allowing videos and screenshots to be attached to test cases, enhancing bug tracking and traceability. The use of reusable test cases also boosted efficiency by 80%-90%, streamlining regression testing, hotfix validation, and testing of changes or enhancements without starting from scratch each time;
- Simplified test case creation and management: Users can write test cases in Excel and import them into Xray, ensuring consistency in test case management;
- Comprehensive test coverage: Xray’s tools allow test cases to be linked directly to requirements or user stories, enhancing test coverage visibility;
- Improved collaboration and agility: The integration with Jira promotes efficient collaboration, enhancing team alignment, transparency, and communication.
Additional benefits:
- Creation of new test cases:
- The process for creating new test cases in Jira and Xray is identical, involving CSV import.
- Reusability of test cases:
- Adaptation of existing test cases:
- Jira: 5-8 hours required to adapt 50 existing test cases;
- Xray: 45 minutes to 1 hour required for adaptation, a substantial time-saving.
- Reusability without adaptation:
- Jira: 2-4 hours to reuse 50 test cases without changes;
- Xray: 30-45 minutes for the same, significantly optimizing the process.
- Adaptation of existing test cases:
Unlocking efficiency and collaboration with Xray and Sixsentix
By integrating Xray and leveraging Sixsentix's Agile SWAT testing methodology, the Insurtech client has transformed its testing processes. This collaboration streamlined workflows, automated key activities, and reduced manual errors, boosting overall efficiency. With transparent reporting and real-time visibility, cross-functional teams can collaborate effectively, make informed decisions, and address challenges proactively.
By leveraging Sixsentix’s methodologies alongside Xray’s capabilities, the client is now better equipped to navigate evolving market demands and regulatory requirements. This holistic approach not only drives immediate results but also lays a strong foundation for sustained operational excellence and the delivery of high-quality insurance solutions in a competitive landscape.
About the Partner
Sixsentix is an Xray Partner and a leading provider of software testing services, helping enterprises accelerate their software delivery. Their unique risk-based testing provides businesses with unprecedented quality and transparency across software delivery projects for faster time-to-market. Sixsentix Onsite and Nearshore services deliver scalable solutions and optimized testing outcomes at competitive prices.